Crowne Plaza Hawkesbury Valley - Windsor

ex. The Sebel Hawkesbury Resort And Spa

61 Hawkesbury Valley Way (Richmond Road), Windsor, NSW, Australia, 2756show map
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Rooms and Guests
2Guests1room
Highlights
8
FabulousBased on  25 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in Australia

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Overview

Situated in the heart of Windsor, the 4-star Crowne Plaza Hawkesbury Valley Hotel offers the lobby restaurant serving contemporary cuisine. The comfortable hotel was built in 1987 and refurbished in 2012.

Crowne Plaza Hawkesbury Valley Hotel provides guests with central setting within 20 minutes' walk of the city center. The hotel is set 20 km away from Penrith.

Guests may find Wet'n'Wild Sydney within 24 km and University of Western Sydney within 6 km of the property.

Crowne Plaza Hawkesbury Valley Hotel can be reached in a 60-minute drive from Kingsford Smith airport.

Rooms

Crowne Plaza Hawkesbury Valley Hotel offers rooms with a Colonial interior, a mini bar, a personal safe, multi-channel TV, a private balcony and a phone. Rooms come with the river view. They also have en suite bathrooms with a hairdryer, a spa bathtub and towels.

Eat & Drink

There is a courtyard for guests to enjoy their meal. Guests are welcome to the Barracks bar to relax with a drink. Harvest Restaurant and Shea's Pizza are located within 50 meters away.

You can start your day with a continental breakfast, which costs AUD 24 per person per night.  A buffet breakfast is served at the price of AUD 28 per person per night. 

Services

Business facilities include a business center, a meeting room and a copier to suit the needs of business travelers.

Relax

Crowne Plaza Hawkesbury Valley Hotel pampers guests with a heated indoor pool, a picnic area and a golf course. Guests can choose from horse riding, lawn tennis and billiards available on the premises.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2012.  Number of rooms:   105.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Restaurant

Cafe

Snack bar

Coffee shop

Fitness/ Gym

Fitness centre

Swimming pool

Indoor heated swimming pool

Spa and relaxation

Jacuzzi

Massage

Spa & wellness centre

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course
  • Billiard tables

Services

  • 24-hour room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wake up service
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant
  • Cafe
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services
  • Children's buffet
  • DVDs/ Videos for children
  • Children's play area
  • Game room

Spa & Leisure

  • Indoor heated swimming pool
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Courtyard view

Room features

  • Air conditioning
  • Individual heating
  • VIP room facilities
  • Mini-bar
  • Terrace
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Shower
  • Hair dryer
  • Bathrobe
  • Slippers
  • Free toiletries
  • Lighted makeup mirror

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid films
  • Direct dial telephone
  • Radio

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsOne child0 - 2 yearsCotFREEExisting beddingFREEAll children3 - 12 yearsExisting beddingFREEExtra bedChildren above
12 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
Getting around
Airports
Sydney Bankstown (BWU)24.1 mi
Camden (CDU)30.6 mi
Train
Windsor2000 ft
Clarendon1.2 mi
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Reviews
7.8
FabulousBased on  25  reviews
  • 9.6
    Exclusive

    all three front desk receptionists were very friendly, hotel surroundings were always clean and facilities were more than impressive. will definetely come back another time.

  • 8.8
    Superb

    The staff were very accommodating and knowledgeable about the local area. Very warm and friendly.

    The breakfast was good but could be improved to cover more selection.

  • 7.4
    Very good

    Comfortable hotel with excellent bed, and with relatively little noise despite 4 wedding receptions being held simultaneously. Breakfast nice and room very attractive setting.

    Old type TV set, should be widescreen nowadays. Car was parked some distance from the room. Credit card surcharge of 1.5% was not highlighted in advance,

  • 7.0
    Very good

    Pillows and the comfort of the bed.

    Shower can spray everywhere as there is no curtain.

  • 7.8
    Fabulous

    Staff were very courteous, rooms clean and beds comfortable

    Noise early am by guests

  • 5.4
    Guest rating

    The room is clean, the bed is comfortable and the bathroom is considered above averange.

    Hotel management is unethical. It charges foreign guests in A$ but convert the charges into US$ at about 10% above bank rate without telling the guests.

  • 10.0
    Exclusive

    I found the staff to be extremely helpful and friendly, the rooms were clean and well presented. The presentation of the Resort was lovely and it had a pleasant atmosphere about it.

    The only thing that was a problem was the TV in our room was rather retro compared to the other facilities available.

  • 8.8
    Superb

    Friendly staff, always happy to help out when needed, nice clean comfortable rooms, good facilities and plenty of options.

    It would be great if breakfast (whether in the restaurant or via room-service) could be extended beyond 10am - it means an earlier morning on an otherwise relaxing holiday. Also, charging for a late check-out, when there is no-one coming into the room, seems a little mean, considering the overall price of the stay.

  • 7.8
    Fabulous

    The swimming pool was great and the rooms were clean but overpriced.

    We stayed at the Sebel in a group for our wedding over the weekend and had a very average experience with the staff. Our group started to arrive after 3pm and our rooms were not ready to be checked in. My fiance (now husband as we wre there for our wedding) was put in three rooms that were all wrong before he was finally given the right room. The girl at the fron desk had attitude and we were not impressed as it was 40 degrees, we were there in a group for our wedding and had to wait around reception and then the girl wondered why we were annoyed. Room sra ealso overpriced for what they are. Not a good experience.

  • 7.4
    Very good

    Overall feeling

    faure of T V reception

  • 7.0
    Very good

    Liked the breakfast, location, comforts of the room.

    I stayed there for only one day and booked the hotel through online. When I reached there I was offered the breakfast package with the room. I asked if there was room service breakfast reception said "no". So I ordered a buffet breakfast package at the reception. Then when I reached my room I realised there is a room service breakfast contrary to what was told at the reception. So I went back to reception to change my order. While I was waiting at the reception I was asked by the Food and Beverages Manager Jonathan if I wanted some help. I told him I ordered my breakfast but wanted to change it to room service. He took me to office and gave me a breakfast room service menu to pick my breakfast and he said he will sort out everything. I left it with him. But when the final bill came I was charged twice for the breakfast one for the buffet and the other one for the room service. When I objected about this the reception guy said it was a communication problem from the resort's side and I have to call back on Monday to sort it out with Jonathan. I did not think that was professional at all. But I did not follow it up since I don't have the time to chase up 28$ but I have to say I consider it as a very bad experience from the hotel's side and would not recommend that resort to anyone whom I know. I was even planning to run a conference there since I like the atmosphere. But the administration part of it really disappointed me. Thanks

  • 5.8
    Guest rating

    I was disappointed that I had paid $179 for such a poor room (Barracks room). With a full room rate of over 300 dollars, there is absolutely no value for money. The rooms are outdated and I have stayed in a lot nicer places for less. I have stayed in Sebal resorts before and they were quite nice and I was happy with them. I will not be staying at Sebal Hawkesbery again. Staff were also very defensive when I explained to them that I didn't enjoy my stay, which shows lack of customer relations experience.

  • 8.8
    Superb

    fab hotel, good loaction and great food

    Bar could use a little more variety

  • 6.6
    Good

    The location was convenient. The young woman at reception was courteous and friendly. The breakfast was acceptable.

    There was no information in my room about the hotel's facilities or a room service menu. I phoned reception and requested these but I did not receive either. I had undressed and was not inclined to dress and hunt down a room service menu. As there was no mini bar I was unable to have a drink or anything to eat that night. The TV reception in the room was poor with no ABC1 or Fox sports. I usually stay every Tuesday at the Hawkesbury Racecourse Motel where the rooms are larger with better facilities and will continue to do so.

  • 10.0
    Exclusive

    Historical Rum Corps Barracks converted to a modern hotel. The grounds are beautifully landscaped. Staff very friendly.

    It was a barracks, so had very small windows with not much view.

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Highlights
8
FabulousBased on  25 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in Australia

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsOne child0 - 2 yearsCotFREEExisting beddingFREEAll children3 - 12 yearsExisting beddingFREEExtra bedChildren above
12 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Sydney Bankstown (BWU)24.1 mi
Camden (CDU)30.6 mi
Train
Windsor2000 ft
Clarendon1.2 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room